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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Muller

December 12, 2025

5  out of  5
rating by David Muller
"Jeff was great. Very knowledgeable. Left with zero questions."
We responded:
"Thank you, David, for sharing your experience. It's wonderful to hear that Jeff was able to assist you so effectively and that you left with all your questions answered. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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madhu naidu vykuntam

December 11, 2025

5  out of  5
rating by madhu naidu vykuntam
"I had an excellent experience working with Jeff Marshall! He was very helpful, knowledgeable, and guided me through the process with ease. He helped me find the right coverage and got me a better quote that saved me money. I highly recommend Jeff to anyone looking for reliable and affordable auto insurance!"
We responded:
"Thank you for sharing your positive experience with Jeff! It's wonderful to hear that he was able to assist you effectively and help you find the right coverage while saving you money. Your recommendation means a lot, and we're glad to have been able to provide you with reliable and affordable auto insurance. If you have any more questions or need further assistance, feel free to reach out."
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Eva Iorillo

December 9, 2025

5  out of  5
rating by Eva Iorillo
"It's a great feeling knowing that if I ever need information about my insurance, all I have to do is email Jeff Marshall. He's responsive, helpful, and always takes the time to make sure I understand my options. Jeff rocks!"
We responded:
"Thank you, Eva, for sharing your positive experience with Jeff Marshall. It's wonderful to hear that he has been responsive and helpful in addressing your insurance needs. We appreciate your feedback and are glad to know you feel well-supported. Your satisfaction is important to us, and we're here whenever you need assistance."
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Lorrie Roelker

December 9, 2025

5  out of  5
rating by Lorrie Roelker
"I called Tim Murphy's office for an add on policy. Jeff Marshall handled the binder. He was courteous and called to follow-up to make sure I didn't have any questions. So nice to talk to a person, instead of a machine."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jeff was able to assist you efficiently and provide the personal touch you appreciated. We always strive to ensure our customers feel valued and supported. Your feedback is greatly appreciated."
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Chris Sutton

December 9, 2025

5  out of  5
rating by Chris Sutton
"Got a call from Tim's office reaching out to verify accuracy of my car insurance info. As it turned out I was able to save some additional money as a result. I appreciate that as well as the kind and helpful way she helped. Merry Christmas"
We responded:
"Thank you, Chris, for sharing your experience. It's wonderful to hear that our team was able to assist you in verifying your car insurance information and help you save some money. We always strive to provide kind and helpful service. Wishing you a Merry Christmas and a joyful holiday season!"
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Barbara Besserud

December 4, 2025

5  out of  5
rating by Barbara Besserud
"I stopped by Tim's office asking for help with the Safe Drive feature on my car. I am insured with another State Farm agent, but have moved close to Tim's office. Even though he is not my agent, he spent over 30 minutes with me, even coming out to my car to solve my problem. He was so nice and helpful and very professional. If you are looking for a great agent in the Saint Johns area, I would highly recommend Tim and his associates."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Tim was able to assist you with the Safe Drive feature and that you found his help both professional and kind. We truly appreciate your recommendation and are glad to know that you had such a positive interaction. If you ever need further assistance, feel free to reach out. "
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Robert Patella

November 26, 2025

5  out of  5
rating by Robert Patella
"I have been working with statefarm for many years now and have always had great experiences with their staff. I recently spoke with stacy and she’s phenomenal at communicating and her customer service is exceptional. Thanks again!"
We responded:
"Thank you, Robert, for sharing your positive experience with us. It's wonderful to hear that Stacy provided exceptional service and communication. We truly value your long-term relationship with State Farm and appreciate your kind words. Your feedback motivates us to continue delivering the best service possible."
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Rhonda Guthrie

November 26, 2025

5  out of  5
rating by Rhonda Guthrie
"Stacy was extremely helpful. I would highly recommend working with her on all of your insurance needs."
We responded:
"Thank you, Rhonda, for sharing your positive experience. It's wonderful to hear that Stacy was able to assist you so effectively with your insurance needs. Your recommendation means a lot to us, and we're glad to have earned your trust. If there's anything else we can do for you, please let us know."
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Lisa Binder

November 25, 2025

5  out of  5
rating by Lisa Binder
"Jake with Tim Murphy’s State Farm office provides great customer service! State Farm has served all of my insurance needs for many years. I would definitely recommend them."
We responded:
"Thank you, Lisa, for sharing your positive experience with Jake and our team. We're delighted to hear that we've been able to meet your insurance needs over the years. Your recommendation means a lot to us, and we're committed to continuing to provide you with excellent service."
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Gabrielle Koutros

November 22, 2025

5  out of  5
rating by Gabrielle Koutros
"Stacy was super helpful during a stressful time. She was professional, quick and accommodating. Highly recommend!"
We responded:
"Thank you, Gabrielle, for sharing your experience. It's wonderful to hear that Stacy was able to assist you effectively during a stressful time. Your recommendation means a lot, and we're glad to know that her professionalism and quick service made a positive impact. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Brad Cook

November 19, 2025

5  out of  5
rating by Brad Cook
"Alexis and the entire team are friendly and provide excellent service. Great insurance, great pricing."
We responded:
"Thank you, Brad, for sharing your positive experience with Alexis and our team. We're delighted to hear that you found our service and pricing to your satisfaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Zachary Collins

November 12, 2025

1  out of  5
rating by Zachary Collins
"Bad experience and even worse communication from this office. Not happy at all with them."
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Michael Rodgers

November 11, 2025

5  out of  5
rating by Michael Rodgers
"What is a pleasure to work with Alexis. She was extremely knowledgeable on my policies and ideas for me. Extremely helpful and courteous, a real professional….."
We responded:
"Thank you, Michael, for sharing your experience. It's wonderful to hear that Alexis was able to assist you with her knowledge and professionalism. We appreciate your feedback and are glad to know you found her helpful and courteous. Your satisfaction is important to us, and we're here to support you with any of your insurance needs."
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Alexandria Marie

November 7, 2025

5  out of  5
rating by Alexandria Marie
"Stacy was very quick and efficient. Thank you!"
We responded:
"Thank you, Alexandria Marie, for sharing your positive experience. It's great to hear that Stacy was quick and efficient in assisting you. Your feedback is greatly appreciated."
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Kimberly Richards

October 28, 2025

5  out of  5
rating by Kimberly Richards
"Very helpful and professional as always! Alwats a pleasure doing buisness with you guys!"
We responded:
"Thank you, Kimberly, for your kind words and for taking the time to share your experience. It's wonderful to hear that you find our service helpful and professional. We truly appreciate your trust and look forward to continuing to assist you with your life insurance needs."
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Nancy Teeter

October 28, 2025

5  out of  5
rating by Nancy Teeter
"Awesome People at this State Farm Insurance company"
We responded:
"Thank you, Nancy, for your wonderful feedback! We're delighted to hear that you had a positive experience with our insurance services. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime. Your trust and support mean a lot to us!"
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Lucy

October 27, 2025

5  out of  5
rating by Lucy
"Stacy was very helpful in explaining our policy details. That was on the heels of the Office Manager (Anne) persevered through hour+ wait times and multiple, lengthy discussions w/ Safelite Solutions and State Farm to get us the proper manufactured OEM windshield replacement. GREAT team of professionals who are customer-focused!!!!"
We responded:
"Thank you, Lucy, for sharing your experience with us. It's wonderful to hear that Stacy was able to clearly explain your policy details and that Anne went above and beyond to assist with your windshield replacement. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. We're glad to have been able to help and look forward to continuing to serve your insurance needs."
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Kathleen Feyen

October 23, 2025

5  out of  5
rating by Kathleen Feyen
"Today I renewed my car insurance and am very happy with Tim Murphy and his team!"
We responded:
"Thank you, Kathleen, for sharing your positive experience with us! It's wonderful to hear that you are happy with the service provided by the team. We truly appreciate your trust and support in renewing your car insurance with us. Your satisfaction is our priority, and we're here to assist you whenever you need."
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Don France

September 9, 2025

5  out of  5
rating by Don France
"Jeff Marshall and the whole Tim Murphy team have been very helpful over the years. I'm glad to be a State Farm customer!"
We responded:
"Thank you, Don, for sharing your positive experience with Jeff Marshall and the team. It's wonderful to hear that you've found our support helpful over the years. We're grateful to have you as a valued State Farm customer and look forward to continuing to serve you."
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Travis Bennett

September 4, 2025

5  out of  5
rating by Travis Bennett
"Kyle at this location is professional and kind. With the number he gave us and his friendliness I had no choice but to switch back. Glad to be back."
We responded:
"Thank you, Travis, for sharing your experience. It's wonderful to hear that Kyle's professionalism and kindness made such a positive impact. We're delighted to have you back with us and are committed to providing you with the best service possible. If there's anything more we can do for you, please let us know."
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John Lynch

September 4, 2025

5  out of  5
rating by John Lynch
"Jeff at Tim Murphy, State Farm insurance, has consistently gone above and beyond to make sure our insurance is handled properly."
We responded:
"Thank you, John, for sharing your experience with Jeff at our agency. It's wonderful to hear that he has been able to assist you effectively with your insurance needs. We appreciate your feedback and look forward to continuing to provide you with excellent service."
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Janet Riddle

August 29, 2025

5  out of  5
rating by Janet Riddle
"Jake is always so helpful for all my insurance needs."
We responded:
"Thank you, Janet, for sharing your positive experience with Jake. It's wonderful to hear that he has been so helpful with your insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Alex Eury

August 29, 2025

5  out of  5
rating by Alex Eury
"Alexis Parrish was very professional, great with timely communication, and is very knowledgeable. Would recommend doing business with to others."
We responded:
"Thank you, Alex, for sharing your positive experience with us. It's wonderful to hear that Alexis provided you with professional and timely service. Your recommendation means a lot, and we're glad to know you found our team knowledgeable. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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justine forst

August 28, 2025

5  out of  5
rating by justine forst
"Jake has been absolutely wonderful! Always patient with our questions and so helpful with getting our daughter added to our policy. He made the process simple and stress-free, and we truly appreciate his support."
We responded:
"Thank you, Justine, for sharing your experience. It's fantastic to hear that Jake was able to assist you effectively and make the process of adding your daughter to your policy smooth and stress-free. Your feedback is greatly appreciated, and we're glad to know that Jake's patience and helpfulness made a positive impact. Your support means a lot to us."
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Matthew Rostock

August 28, 2025

5  out of  5
rating by Matthew Rostock
"Alexis was amazing and so helpful. I highly recommend her as your insurance agent!!!!"
We responded:
"Thank you, Matthew, for sharing your positive experience with Alexis. It's wonderful to hear how helpful she was in assisting you. Your recommendation means a lot, and we're glad to have met your expectations."